TLNTConnect Terms of Service and End User License Agreement

These Terms of Service and End User License Agreement ("Terms") are a contract between Tlnt Connect LLC, operating as TLNTConnect ("TLNTConnect," "we," or "us"), and the person or organization accepting them ("Customer" or "you"). Tlnt Connect LLC is organized in Delaware and receives legal notices at 611 South Dupont Highway, Dover, DE 19901.

By clicking an acceptance control, signing an order form, or accessing the service after being presented with these Terms, you agree to them. If you act for an organization, you represent that you have authority to bind it. Do not accept or use the service if you lack that authority.

A signed order form, subscription agreement, Data Processing Addendum, or other written agreement controls over these Terms only for a direct conflict. These Terms incorporate the Privacy Policy, Acceptable Use obligations below, and any applicable order form.

You must be at least 18 years old, legally capable of entering a contract, and not barred from the service under applicable law. Accounts are for business and professional use, not personal, family, or household use.

An agency may maintain records about a minor creator only when it has all required authority and parent or guardian permission. A minor may not independently create or administer a TLNTConnect account.

TLNTConnect is an agency operating system for creator rosters and discovery, outreach, inbox visibility, campaigns, deliverables, collaboration, reporting, revenue tracking, invoicing, payment operations, and accounting connections. Features may be introduced, changed, limited, or retired as the service develops.

TLNTConnect is an operational tool. Unless a signed agreement expressly states otherwise, we are not a law firm, accountant, tax adviser, payroll provider, talent agency, fiduciary, broker-dealer, payment processor, escrow agent, or electronic-signature provider. Revenue, payout, invoice, and campaign values may be manually entered estimates and are not proof of settlement, tax treatment, or amounts legally due.

You must provide accurate information, protect credentials, use reasonable security controls, and notify security@tlntconnect.com promptly of suspected compromise. You are responsible for activity under your accounts except to the extent caused by our breach of these Terms.

Workspace owners and admins control invitations, roles, team-member removal, provider connections, and Customer Data. Customer is responsible for administrator selections and internal account-ownership disputes. We may rely on instructions from the verified workspace owner or authorized admin and may require additional proof before transferring control.

During the applicable subscription or authorized collaboration, we grant authorized users a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the service for Customer's internal business purposes.

You may not unlawfully access, copy, resell, sublicense, reverse engineer, disrupt, probe, scrape, or bypass limits; introduce malware; use the service to build a competing product; violate provider terms; send unlawful or unsolicited communications; infringe rights; or use the service for unlawful discrimination, exploitation, or fraud. Statutory reverse-engineering rights that cannot be waived remain unaffected.

Customer retains its rights in data submitted, imported, generated, or synchronized for its workspace ("Customer Data"). Customer grants us the rights reasonably needed to host, process, secure, transmit, back up, display, and support Customer Data and to follow authorized feature instructions.

Customer is responsible for the accuracy and legality of Customer Data and for all notices, permissions, consents, lawful bases, and rights needed for creator, minor, brand-contact, mailbox, social, financial, shipping, portal, and public-link data. Customer must not submit highly sensitive data unless the feature expressly requests it and appropriate safeguards are in place.

The TLNTConnect Data Processing Addendum applies when we process personal data for Customer as a processor or service provider. We may create aggregated or de-identified data that is not reasonably linkable to an identifiable customer or person and use it to operate, secure, and improve the service.

Customer may direct us to connect third-party services such as Clerk, Google/Nylas, Intuit QuickBooks, Shopify, social platforms, and payment providers. Customer authorizes the exchanges necessary for the selected feature and must maintain all required third-party accounts and permissions.

Third-party services are governed by their own terms and can change, suspend, revoke, delay, or return inaccurate data. We are not responsible for third-party acts, outages, account decisions, or data handling outside our control, but this does not excuse our obligations for our own processing.

An authorized admin may connect an agency's QuickBooks Online company through Intuit OAuth for customer matching, invoice creation or linking, accounting configuration, reconciliation, payment-status checks, and sync logs. We do not sell QuickBooks Online Data or use it for advertising, credit eligibility, consumer reporting, or unrelated brokerage.

Agency admins can disconnect QuickBooks Online at any time. Disconnecting revokes or disables new access where supported. Minimal historical invoice references, sync events, and accounting/audit records may remain for integrity, law, security, or dispute resolution.

TLNTConnect, not Intuit, is responsible for TLNTConnect support and maintenance. QuickBooks and Intuit are trademarks of Intuit Inc.; TLNTConnect is not affiliated with, endorsed by, or sponsored by Intuit.

Atlas AI and related features may process prompts, selected workspace context, tool results, and instructions using OpenAI or another disclosed provider. As between the parties, Customer retains rights in its inputs and owns outputs to the extent permitted by law; we assign any rights we may have in those outputs to Customer.

AI output can be inaccurate, incomplete, biased, non-unique, or unsuitable. Customer must use human review before sending communications, changing records, making financial or legal decisions, or taking consequential action. Customer may not use AI features to make solely automated legal or similarly significant decisions about a person, develop prohibited weapons or malware, or violate provider policies.

We do not authorize generalized model training on Customer Data unless Customer separately and expressly opts in to a disclosed program.

Customer decides what to share through roster links, media kits, reports, invoices, brand rooms, creator portals, and other collaboration surfaces. Customer must review recipients and content, protect tokens, and revoke access when no longer needed. Public or forwarded links may be viewed by anyone who obtains the token.

Paid-plan pricing, usage limits, billing frequency, trial conversion, renewal, minimum commitments, and cancellation rights must be disclosed in the checkout or order form before purchase. Unless the order form says otherwise, subscriptions automatically renew for successive periods equal to the initial subscription period until canceled before renewal.

Customer authorizes the disclosed recurring charges and must keep payment information current. Cancellation stops future renewal but does not retroactively refund the current period. Fees are non-refundable except where the order form states otherwise or law requires. We will provide a reasonably accessible cancellation method before enabling recurring self-service billing.

Customer is responsible for applicable sales, use, VAT, withholding, and similar taxes, excluding taxes on our net income. Past-due amounts may accrue the lesser of 1.5% per month or the maximum lawful rate, plus reasonable collection costs.

When enabled, payment processors and financial institutions may impose separate onboarding, merchant, KYC, chargeback, reserve, settlement, and payout terms. TLNTConnect does not hold funds or guarantee settlement unless a signed agreement expressly says otherwise. Customer remains responsible for payee instructions, contract obligations, taxes, disputes, reversals, and reconciliation.

A separate payments addendum or provider agreement may be required before live payment collection, transfers, or payouts. Merely recording campaign revenue, an invoice, or a creator split in TLNTConnect does not move money.

Customer is responsible for complying with marketing, anti-spam, privacy, employment, talent, advertising, endorsement, recordkeeping, and consumer-protection laws applicable to its activities. Customer must honor opt-outs and must not use enrichment or contact data for unlawful surveillance, discrimination, harassment, or unsolicited bulk messaging.

For U.S. commercial email, Customer must use accurate sender and routing information, non-deceptive subject lines, identify advertising where required, include the sender's valid physical postal address and a clear working opt-out method, and honor opt-outs within 10 business days. Customer may not harvest addresses, evade suppression, or send to a person after learning that the person opted out. Other jurisdictions may require advance consent or impose stricter rules.

We and our licensors own the service, software, designs, documentation, models, and related intellectual property, excluding Customer Data. All rights not expressly granted are reserved. If Customer provides feedback, it grants us a perpetual, worldwide, royalty-free right to use it without identifying Customer or disclosing confidential information.

Copyright or trademark complaints may be sent to legal@tlntconnect.com with identification of the work, allegedly infringing material, contact information, a good-faith statement, an accuracy/authority statement under penalty of perjury, and a physical or electronic signature.

Each party will protect the other's nonpublic information using at least reasonable care, use it only for the relationship, and disclose it only to personnel and providers with a need to know and confidentiality duties. Confidentiality excludes information independently developed, rightfully received, publicly available without breach, or approved for release.

We maintain reasonable technical and organizational safeguards appropriate to the service. Customer is responsible for endpoint security, authorized users, least-privilege roles, link sharing, and lawful configuration. No service can guarantee absolute security.

The service is provided without a service-level commitment unless a signed agreement states one. Maintenance, emergencies, providers, internet conditions, and beta features may affect availability. Beta, preview, or experimental features may change or stop without notice and are used at Customer's risk.

We may modify features. If we materially discontinue a paid core feature, we will use reasonable efforts to provide notice and a reasonable export opportunity where practical.

We may suspend access for nonpayment, legal violations, material breach, security risk, provider misuse, fraud, or threats to service integrity. Where practicable and safe, we will give notice and an opportunity to cure. Either party may terminate as provided in an order form; Customer may otherwise stop using the service.

After termination, access ends and Customer should export needed data. We may delete or de-identify Customer Data after a reasonable wind-down period, subject to the Privacy Policy, Data Processing Addendum, legal holds, backups, accounting, security, and claim-preservation obligations.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE, BETA FEATURES, PROVIDER DATA, ENRICHMENT DATA, AI OUTPUT, REVENUE RECORDS, AND SYNC RESULTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION. Non-waivable statutory rights remain unaffected.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, GOODWILL, DATA, OR BUSINESS OPPORTUNITY, EVEN IF ADVISED OF THE POSSIBILITY.

EXCEPT FOR CUSTOMER'S PAYMENT OBLIGATIONS, CUSTOMER'S INDEMNITY, A PARTY'S FRAUD OR WILLFUL MISCONDUCT, OR LIABILITY THAT CANNOT LAWFULLY BE LIMITED, EACH PARTY'S AGGREGATE LIABILITY ARISING FROM THE SERVICE AND THESE TERMS WILL NOT EXCEED THE FEES CUSTOMER PAID OR OWED FOR THE SERVICE IN THE 12 MONTHS BEFORE THE FIRST EVENT GIVING RISE TO THE CLAIM, OR $100 IF CUSTOMER PAID NO FEES.

Customer will defend, indemnify, and hold harmless TLNTConnect and its personnel from third-party claims, damages, penalties, costs, and reasonable legal fees arising from Customer Data, customer instructions, customer products or services, unlawful communications, breach of these Terms, infringement by Customer Data, or disputes with Customer's creators, brands, personnel, payees, or recipients. We will provide prompt notice, reasonable cooperation at Customer's expense, and control of the defense, subject to our right to participate. No settlement may admit our fault or impose non-monetary obligations on us without consent.

You may not use or export the service in violation of U.S. export-control or sanctions laws. You represent that you are not located in an embargoed jurisdiction and are not a prohibited or restricted party.

Delaware law governs these Terms without regard to conflict-of-law rules. The state and federal courts located in Delaware have exclusive jurisdiction, and each party consents to personal jurisdiction and venue there, except either party may seek injunctive relief in any court with jurisdiction.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY WAIVES TRIAL BY JURY AND AGREES TO BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

Neither party is liable for delay caused by events beyond reasonable control, except payment obligations (Force Majeure). Customer may not assign these Terms without our written consent; we may assign them in connection with a merger, reorganization, financing, or sale of all or substantially all relevant assets. Unauthorized assignment is void.

If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder stays effective (Severability). Failure to enforce is not a waiver. Headings are for convenience. Electronic notices and signatures are effective. These Terms, incorporated documents, and order forms are the Entire Agreement concerning the service and supersede prior proposals on that subject.

Provisions that by nature should survive do survive, including accrued payments, data rights needed for wind-down, confidentiality, intellectual property, disclaimers, liability limits, indemnification, dispute terms, and this General Terms section (Survival).

We may update these Terms prospectively. We will post the new effective date and provide reasonable advance notice of material changes. If law requires renewed consent, we will request it. Continued use after an effective date constitutes acceptance only where permitted and after required notice.

Legal notices to us must be sent to legal@tlntconnect.com and 611 South Dupont Highway, Dover, DE 19901. We may send notices to the account email, through the service, or by another reasonable electronic method.